Ipsen expands team with new US regional sales engineers
May 3, 2024
Ipsen, headquartered in Cherry Valley, Illinois, USA, has announced the addition of two new regional sales engineers. Tyler Free will support customers in the Midwest, while Charlie Preston will serve the Southeast region. It was added that Asher Thoeming will transition into the role of Regional Service Manager for Ipsen’s International Customers.
Free joins the Ipsen team from Rockford Ball Screw, where he worked as a Business Development Manager. He also has extensive experience in sales, service and support of industrial machinery from his time at Bourn & Koch, a machine builder in Rockford, Illinois.
Preston holds a Bachelor of Science Degree in Mechanical Engineering from The University of Alabama. Over the course of his career, he has held positions as an Applications Engineer, Mechanical Designer, and Project Engineer.
Transitioning from his role as the Southeast Regional Sales Engineer, Asher Thoeming will become Regional Service Manager for Ipsen’s International Customers. Thoeming is said to have provided excellent service to Ipsen’s loyal customers in the Southeast and is committed to maintaining the same high level of service to customers across the globe.
The Regional Sales Engineers report to Matt Clinite, who was promoted to Director of ICS Sales and Retrofits last year. In this capacity, Clinite spearheads strategic initiatives and provides guidance to both inside and outside aftermarket sales teams, aiming to secure the long-term success of Ipsen’s customers.
“Ipsen has the largest and most technical aftermarket support team in the industry,” said Clinite. “We continue to hire uniquely qualified employees for our customer-facing roles, most of whom have technical degrees. Ipsen is fostering the next generation if industry leaders, and we are extremely excited about the teams we have in place.”
Over the last two years, Ipsen reports it has made significant changes to its aftermarket services under the leadership of Chief Service Officer, John Dykstra. This included the addition of Christina Connelly, Customer Service Parts Manager, in 2022 and David Choate, Director of Field Service, in 2023. Both have reportedly grown their teams, improved operational efficiencies, and led initiatives to enhance customer support.