Zeiss to build new Industrial Quality and Research customer centre in Detroit
January 25, 2019
Zeiss, Oberkochen, Germany, has begun construction of a new facility for its Industrial Quality and Research (IQR) segment, represented in the USA by Carl Zeiss Industrial Metrology, LLC. Situated near Detroit, Michigan, USA, the new facility will consolidate the company’s four existing Michigan facilities into one location and provide room for business growth.
With almost 170 employees, the centre will span over 82,800 ft² (7,700 m²) over two floors and is expected to open in 2020. It will contain a customer demonstration area with new technologies and systems, offer training, support and metrology services, and house fixture system production and assembly.
It is expected to provide a broad portfolio of dimensional metrology and inspection equipment and services to a wide variety of industries, including: automotive, medical, aerospace, defence, machine tools and more. Measuring specialists will be able to perform proof-of-capability demonstrations for multidimensional measurement equipment, surface form and geometry equipment, and non-destructive testing and surface defect detection equipment.
It will also serve as a centre for aftermarket sales support. Here, customers will receive training on how to use Zeiss software and systems, and software help desk services will operate out of the facility.
Dr Jochen Peter, Member of the Executive Board of the Zeiss Group and Head of the Industrial Quality and Research segment, commented, “We are investing over $45 million in the Detroit metro region to strengthen and increase our engagement in this global automotive and smart factory hot spot.”
“This will not only have a strong, positive impact for our customers and partners in North America, but will also generate new momentum for the whole Industrial Quality and Research segment of Zeiss worldwide,” he concluded.
“With the new Zeiss Center in Michigan, we aim to assure a higher level of satisfaction with our solutions for our customers and provide a more attractive working environment for our team,” added Michael Kirchner, Zeiss Industrial Quality Solutions and Head of its business in North America.